We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (10)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
30 Mar 2019 01:47
Nice, but small
28 Mar 2019 17:27
the cutest thing ever. arrived a week early, better than expected and packaged nicely. thank you store
27 Mar 2019 15:07
Very healthy. Thank
26 Mar 2019 10:45
Ordered 14.02 received 26.03 very beautiful rose. Velvet cool looks super i will take more
11 Mar 2019 09:36
11 Mar 2019 04:46
4 Mar 2019 23:37
1 Mar 2019 14:59
Very nice and good product :)
1 Mar 2019 05:03
I recommend the supplier a bit long but rres blnne Quality
25 Feb 2019 03:16
Good product. It's late delivery but it's for my country's local courier
23 Feb 2019 03:48
20 Feb 2019 14:16
Long wait, nicely made, thank you!
19 Feb 2019 05:31
Such yourself, it is not very necessary to take.
18 Feb 2019 13:02
Pretty pink though looks better without the barite
14 Feb 2019 12:59
The parcel went to moscow three! Months, the track was not tracked. Already opened a dispute for a refund, then called from the post office-found the parcel. Nothing broke and did not bend, the box is good, but it smells very much, it will ventilate on the balcony. For all in combination, i shoot the star, and so a great idea for handing the ring.
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