We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
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1 Star (0)
|Buyer||Real customer reviews|
18 Jul 2019 11:44
All ok. Thanks for service and product.
2 Jul 2019 11:03
Excellent product, arrived earlier than expected
30 Jun 2019 14:20
Super mesh! Does not stick, but it is better to take 2 immediately so as not to turn every piece and immediately clamp on both sides in the grill grill!
28 Jun 2019 02:20
28 Jun 2019 00:50
They're better than i expected! Diameter 40, width rectangular too 40. Thank you, i will take more!
26 Jun 2019 08:44
Everything is very good! Thanks from Hamburg
17 Jun 2019 21:42
To test but allaire good quality and serious store sends fast
12 Jun 2019 22:41
According to the description
6 Jun 2019 15:36
It seems cool and solid. Seller sent quickly and dotarło without rzadnych damage. Not yet próbowałam. Thank you.
30 May 2019 10:17
excellent store highly recommend
30 May 2019 02:56
27 May 2019 19:22
27 May 2019 01:19
6 May 2019 14:56
Perfect sending very fast and received within 15 days Thank you store
15 Apr 2019 10:32
Product conforms to the photos. Correct Dimensions. It remains to try in the barbecue.
1 Apr 2019 13:11
Arrived in 29 days, as description.
16 Mar 2019 09:32
The Product was as described and my Expectations were fully met… Thank you
10 Mar 2019 09:12
Already tested and washed. They work very well. Non-stick and easy to wash.
19 Feb 2019 05:34
Very happy with the order, received in advance than expected, very good price, to recommend to everyone
4 Feb 2019 08:34
Good product. Fast shipping. Good store.
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