We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Jul 2019 00:13
20 Jul 2019 03:13
19 Jul 2019 07:59
Product as the description all OK
19 Jul 2019 02:10
Received quickly, not tried yet
18 Jul 2019 22:39
17 Jul 2019 18:16
The mat received with a little delay. I will apply. Thanks to the store.
16 Jul 2019 01:06
Used for electric grill. Everything is ok: characteristic strips remain, and the whole tan on the rug. It is very easy to clean.
15 Jul 2019 23:51
Teflon mat came in 20 days! Very satisfied!!! we will try in business... store thank you!!!
15 Jul 2019 02:25
Brilliant, not melt the swietnie distributes cieplo-tested on grid over ogniskiem-zdalo exam śpiewająco :)
14 Jul 2019 08:56
Shipping is fine and the product is really cute and works well with there time to put the carpet and takes time until the Egyptians are ready to leave the mangelzenky
13 Jul 2019 01:07
9 Jul 2019 00:12
All compatible with description, size also. Goods OK, good workmanship. Pads great spisują up on the grill!
5 Jul 2019 11:27
I hope it works Thanks for the fast delivery and good service
20 Jun 2019 19:28
Very good stuff as advertised and quick shipping too. Recommended store
20 Jun 2019 03:16
Dear, I have received my order in good condition, thank you very much for that. mine therefore also 5 stars
16 Jun 2019 12:34
Great thing, on the grill, like in a frying pan. It's good to fry cutlets.
10 Jun 2019 06:55
Super great product. Taste is preserved and grill clean.
5 Jun 2019 11:07
Product as described works great great materials fits great satisfied
3 Jun 2019 08:56
Goods came in good order and quickly. Fits the description so far, it's all untested, I'm satisfied. Thank you excellent stores for the store and for me I give 5 stars...
29 May 2019 11:23
Looks nice and its properly packed
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