We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Apr 2019 16:38
perfect. just as described
5 Apr 2019 05:54
Delivered on time. Unlike the white, came crumpled, and some threads fall out, for this-1 *
4 Apr 2019 11:17
Very beautiful, fast delivery.
4 Apr 2019 02:12
26 Mar 2019 05:31
25 Mar 2019 06:40
Flowers comply with the description. Recommend.
23 Mar 2019 04:20
19 Mar 2019 23:46
Very nice, this is what I expected, good quality
18 Mar 2019 20:55
Same as the photo
15 Mar 2019 10:53
Fits the description. Nice size and nice outfit.
14 Mar 2019 10:18
Super pretty are the same as the photo
13 Mar 2019 11:54
The goods learned as in the picture. the order is very satisfied, provided that this parcel was sent later than the others i received it first. According to the size corresponds to the description of the store i recommend)
11 Mar 2019 18:06
They are beautiful and bigger than I thought which in this case was good. The only draw back is the smell. I am hoping it will go away with me sitting them out in the open for a few days. Thanks and I will definitely recommend you.
11 Mar 2019 05:58
My 2 flowers (white pink) are chic, perfect for my wedding decoration. Fast delivery, I recommend it
10 Mar 2019 21:18
Flowers are very beautiful, match the description
8 Mar 2019 10:14
7 Mar 2019 04:04
Cute burlap roses! Exactly as in description.
7 Mar 2019 03:30
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