We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Apr 2019 03:44
Long shipping, quality is good. I want to warn you that there are no rhinestones in the tape, these are faceted cells. Glitters beautifully.
5 Apr 2019 18:22
Yard is not 90 cm, but 91.5 cm. They sent 89.5 cm. For lies i shoot a star.
5 Apr 2019 12:51
4 Apr 2019 23:02
Delivery about two months. The defense expired and came the next day. The dispute did not have to be opened. The tape is good. The description corresponds. Imitation stones. They're not really there. There was a slight smell.
4 Apr 2019 16:12
4 Apr 2019 13:47
The product is like the photo however the quality is not there I miss a lot of diamond.
4 Apr 2019 11:52
The goods did not arrive. The money was returned. And thank you for that!
4 Apr 2019 08:38
3 Apr 2019 11:06
As in the photo very happy I recommend
3 Apr 2019 08:03
A thin cloth can even be taken for a dress or skirt. The photo looks amazing but with a bit cheap. "the rhinestones are empty. I took vases for decor.
3 Apr 2019 07:32
Very long shipping
3 Apr 2019 05:33
Nice tape. The store cut a little more, 3.5 cm.
3 Apr 2019 01:40
Thank you bcp it is beautiful
2 Apr 2019 09:06
The goods did not come
2 Apr 2019 07:32
2 Apr 2019 01:02
I liked the ribbon, i'll order more, thank you
1 Apr 2019 11:53
Satisfied with my order
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