We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14) |
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4 Stars (2) |
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Leave a Review
Wreath waited 4 months, extended protection. But the goods are satisfied. It is not as fluffy as in the photo, but with an additional decor it will look great. Purchase is satisfied
Quality fucked oh that is good
Beautiful, high-quality wreath. Recommend product and store!
It came crumpled while straightening the "needles" fell asleep. Now hanging, the eye pleases, or anything is not falling asleep.
Nice wreath. But all the confusion came. We need to straighten the twigs. As i understood inside the circle. Not as fluffy as in the photo. Very good basis for creating a handmade wreath for christmas
A bit thick than in the picture but once All branches unfold it does very well!
AS PICTURE.
I straightened it by hand like any other artificial Christmas tree which spent long time in the package. It doesn't look exactly as on the store's picture, but still good and I like it. Later it might expand a little I guess.
the picture is real
Best supplier: Proper operation. Packaging correct. It is perfect. Good management of orders, information tracking. Very fast delivery. I'll recommend this provider, even I'm sure I will buy again. Thanks for your support in purchasing. Best wishes.
Very satisfied with the goods! Spend a little time and turn on the fantasy, then your wreath will become unmatched. Everything is made of wire, everything bends. So i recommend!!!
After reading the reviews and looking at the photo, i was upset. But it turned out everything is very good!!! Wreaths come of course in the folded form, but if you spend a little time and loosen it, it acquires a look, as in the photo. Only the branches should be unfurled not just in different directions, but a little pressed to the center, then it turns out beauty!!! Thus, all artificial trees are dissolved! I'm happy!
Bella !!
Not as thick as in the photo, but generally normal
Perfect!
Bien reçu-Merci